$43,647
Avg. Median Salary
1,518,850
Total Employment
Salary Overview
Customer Service Representatives median salaries range from $37,790 to $60,830 across
the 49 metro areas tracked, a 61% spread.
The national average median salary for this occupation is $43,647.
The highest-paying metro area for customer service representatives is San Jose-Sunnyvale-Santa Clara, CA at $60,830,
while Tulsa, OK pays the least at $37,790.
Total estimated employment across all tracked metros is 1,518,850.
Top 5 Highest-Paying Metro Areas
| # | Metro Area | Median Salary | Employment | vs Average |
| 1 | San Jose-Sunnyvale-Santa Clara, CA | $60,830 | 9,750 | +39% |
| 2 | San Francisco-Oakland-Berkeley, CA | $56,400 | 21,690 | +29% |
| 3 | Seattle-Tacoma-Bellevue, WA | $51,090 | 30,370 | +17% |
| 4 | Boston-Cambridge-Nashua, MA-NH | $49,060 | 41,150 | +12% |
| 5 | New York-Newark-Jersey City, NY-NJ-PA | $48,890 | 132,090 | +12% |
5 Lowest-Paying Metro Areas
| # | Metro Area | Median Salary | Employment | vs Average |
| 1 | Tulsa, OK | $37,790 | 9,070 | -13% |
| 2 | Oklahoma City, OK | $37,910 | 15,480 | -13% |
| 3 | Tucson, AZ | $37,960 | 8,600 | -13% |
| 4 | Las Vegas-Henderson-Paradise, NV | $38,200 | 22,970 | -12% |
| 5 | Orlando-Kissimmee-Sanford, FL | $38,260 | 36,200 | -12% |
All Metro Areas for Customer Service Representatives
| Metro Area | Median Salary | Employment | vs Average |
| San Jose-Sunnyvale-Santa Clara, CA | $60,830 | 9,750 | +39% |
| San Francisco-Oakland-Berkeley, CA | $56,400 | 21,690 | +29% |
| Seattle-Tacoma-Bellevue, WA | $51,090 | 30,370 | +17% |
| Boston-Cambridge-Nashua, MA-NH | $49,060 | 41,150 | +12% |
| New York-Newark-Jersey City, NY-NJ-PA | $48,890 | 132,090 | +12% |
| Minneapolis-St. Paul-Bloomington, MN-WI | $48,030 | 42,840 | +10% |
| Sacramento-Roseville-Folsom, CA | $47,750 | 12,810 | +9% |
| Los Angeles-Long Beach-Anaheim, CA | $47,370 | 66,800 | +9% |
| Denver-Aurora-Lakewood, CO | $47,310 | 28,040 | +8% |
| Hartford-East Hartford-Middletown, CT | $47,300 | 10,270 | +8% |
| Portland-Vancouver-Hillsboro, OR-WA | $47,280 | 15,140 | +8% |
| San Diego-Chula Vista-Carlsbad, CA | $46,940 | 15,680 | +8% |
| Chicago-Naperville-Elgin, IL-IN-WI | $45,820 | 81,630 | +5% |
| Buffalo-Cheektowaga, NY | $45,770 | 10,140 | +5% |
| Columbus, OH | $45,760 | 22,100 | +5% |
| Riverside-San Bernardino-Ontario, CA | $45,390 | 16,430 | +4% |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | $45,280 | 47,010 | +4% |
| Detroit-Warren-Dearborn, MI | $45,160 | 32,180 | +3% |
| Washington-Arlington-Alexandria, DC-VA-MD-WV | $44,800 | 37,150 | +3% |
| Charlotte-Concord-Gastonia, NC-SC | $44,480 | 27,730 | +2% |
| Phoenix-Mesa-Chandler, AZ | $44,400 | 69,410 | +2% |
| St. Louis, MO-IL | $44,250 | 26,860 | +1% |
| Nashville-Davidson--Murfreesboro--Franklin, TN | $43,520 | 22,760 | +0% |
| Grand Rapids-Kentwood, MI | $43,230 | 8,440 | -1% |
| Salt Lake City, UT | $42,960 | 28,650 | -2% |
| Boise City, ID | $42,730 | 12,540 | -2% |
| Atlanta-Sandy Springs-Alpharetta, GA | $42,320 | 69,310 | -3% |
| Dallas-Fort Worth-Arlington, TX | $42,300 | 99,290 | -3% |
| Indianapolis-Carmel-Anderson, IN | $42,130 | 19,470 | -3% |
| San Antonio-New Braunfels, TX | $41,690 | 34,240 | -4% |
| Pittsburgh, PA | $41,300 | 20,240 | -5% |
| Baltimore-Columbia-Towson, MD | $41,150 | 19,580 | -6% |
| Raleigh-Cary, NC | $41,020 | 14,770 | -6% |
| Birmingham-Hoover, AL | $40,330 | 10,150 | -8% |
| Jacksonville, FL | $39,870 | 19,200 | -9% |
| Memphis, TN-MS-AR | $39,830 | 9,880 | -9% |
| Tampa-St. Petersburg-Clearwater, FL | $39,780 | 35,920 | -9% |
| Austin-Round Rock-Georgetown, TX | $39,770 | 31,430 | -9% |
| Louisville/Jefferson County, KY-IN | $39,540 | 16,040 | -9% |
| Richmond, VA | $39,480 | 11,870 | -10% |
| Albuquerque, NM | $39,470 | 10,650 | -10% |
| Houston-The Woodlands-Sugar Land, TX | $39,310 | 64,180 | -10% |
| Miami-Fort Lauderdale-Pompano Beach, FL | $38,810 | 65,550 | -11% |
| Ogden-Clearfield, UT | $38,700 | 5,100 | -11% |
| Orlando-Kissimmee-Sanford, FL | $38,260 | 36,200 | -12% |
| Las Vegas-Henderson-Paradise, NV | $38,200 | 22,970 | -12% |
| Tucson, AZ | $37,960 | 8,600 | -13% |
| Oklahoma City, OK | $37,910 | 15,480 | -13% |
| Tulsa, OK | $37,790 | 9,070 | -13% |
Compare Salaries Across Cities
See how customer service representatives salaries compare to cost of living in different metro areas.
Salary Calculator Data Sources
Salary data from the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OES), 2024 estimates. SOC code: 43-4051.
Verify at bls.gov/oes